Hiring Movers in Austin
Hiring Movers in Austin

Questions to ask before you hire

Ask every mover the same questions, and compare the answers side by side.

Updated 10/20/2026

About the company

  • What is your TxDMV number?
  • How long have you been in business here?
  • Are the movers your own employees, or subcontracted?
  • Do you own your trucks and equipment?

About the price

  • Is this an hourly or a flat price? Is there a minimum?
  • How do you bill travel time and fuel?
  • What costs extra: stairs, long carries, packing materials, heavy items?
  • What deposit is required, and how can I pay?

About moving day

  • How many movers and trucks are coming, and when do they arrive?
  • Do you protect floors, doorways and furniture?
  • Will you disassemble and reassemble furniture?
  • Can you provide a certificate of insurance for my building?

If something goes wrong

  • What coverage is included for damage, and what does extra coverage cost?
  • How do I file a claim, and how long does it take?
  • What is your cancellation and rescheduling policy?